vgm feature
Messaging & Reminders
Generate work with automated reminders and messaging through VGM.
Automatic MOT & Service reminders.
Send Ad hoc messages.
Send Bulk messages to large portions/all of your customer.
Automated MOT & Service Reminders.
Whenever you book a service or MOT into your diary, VGM will remember the date and automatically send the customer a reminder message the following year, helping you to ensure that you are retaining your customer base year in, year out with little to no effort.
Send ad-hoc messages.
You can also send ad-hoc messages to multiple people, allowing you to reach hundreds of your customer at any one time. VGM gives you the necessary tools to keep your customers informed of any deals, change of address/contact details or any other essential bits of information.
Automated booking confirmations and thank you messages.
As well as automated reminders and ad-hoc messages, you can send messages to individual customers, such as a simple thank you for using your garage or informing them their vehicle is ready for collection.
Frequenty asked questions
Does it cost anything to send reminders?
Email reminders are completely free, texts however are charged at a competitive rate of around 8p - 10p per message depending on the amount of credits purchased.
Do I need to worry about GDPR when sending reminders?
No, unlike other forms of marketing reminders do not require explicit consent as they are covered under what's called legitimate interest.
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