Feature Spotlight: General Improvements

Feature Spotlight: General Improvements

12th April 2024

Streamlining Operations with Global Search 

Experience the power of our new global search functionality, a feature engineered to drastically reduce the time it takes to find critical information across customers, vehicles, and jobsheets. Accessible directly from the top toolbar, this tool ensures that the details you need are always just a few keystrokes away. 

image 5

Elevating Customer Management 

  • Customizable Detail Views: Delve into customer data like never before with enhanced detail views, including new tabs for sales invoices and receipts. Tailor these views to your preference, ensuring you always have quick access to the information that matters most. 
  • Document History at Your Fingertips: Stay informed of every change with the new document history tab for jobsheets and sales invoices, simplifying how you track updates and maintain records. 
image 6

Seamless Support with Intercom 

Getting the help you need is now easier than ever with our Intercom integration. A simple click of the chat button on the top toolbar connects you directly to our support team, ensuring quick access to assistance for everyone except Motasoft admin users. 

Advanced Messaging for Effective Communication 

Enhance your communication with customers through our advanced messaging capabilities. Send emails and SMS messages, including key documents like jobsheets and sales invoices, directly from the system. With customizable email templates, reaching out to your customers has never been more straightforward or efficient. 

image 7

Stay Updated with Notifications and Events 

Our improved notifications and events feature allows you to tailor alerts according to your interests. Stay up-to-date on the latest updates and ensure you never miss out on important information with this customizable tool. 

image 8

Vehicle and VHC Management Made Easy 

We’ve refined the vehicle and VHC management experience with smoother forms and an enhanced VHC grid, making it easier than ever to manage and access vehicle information efficiently. 

image 9

General Platform Enhancements 

  • Multi-User Support: Navigate seamlessly across different users or branches with our enhanced multi-user functionality, designed to support the dynamic needs of your team. 
  • Intuitive App Navigation: Enjoy an improved navigation experience with the introduction of full-screen view toggles and a smarter memory for grid positions, ensuring a more satisfying and intuitive interaction with our platform. 

These enhancements, along with the detailed features described above, represent our ongoing commitment to improving your experience and efficiency when using our platform. 

Join Us on the Journey Forward 

Eager to see these innovative features in action or interested in shaping the future of our platform as a beta tester? We’d love to hear from you! Your insights and feedback are invaluable in our continuous effort to enhance our solutions to meet your needs. Drop us a message directly within VGM or reach out via email at to get started. Together, let’s redefine efficiency and productivity for your business. 

Related Stories

29th December 2022

Get Organized: How to Increase Productivity with Our Virtual Garage Management App

We all know how frustrating it can be to try and keep a garage organised. With so many tools, supplies, vehicles, and customers coming and going on any given day, it can be difficult to stay on top of it all. Fortunately, there is a solution that can help you manage everything in the most efficient way possible.

mot history
8th November 2022

Feature Spotlight: Automated MOT reminder service

Our first major release of 2022 will see the introduction of some much-requested features, including video capture, improved sales document grid, dashboard widgets and service checklist widgets.