Virtual Garage Manager
Virtual Garage Manager is garage management software which includes an online booking system.
It is designed specifically for the motor trade to make administration more effective and efficient.
It helps you keep track of your customers, to make sure you are giving them the best service and to ensure you are making the most of their business. It’s designed to work with your website or with your Motasite Pro website.
And don’t worry, it doesn’t take away the personal touch, it actually adds one by doing things such as pinging MOT and service reminders direct to your customers’ phones, so you never miss out on business.
Take a look at the main features of Virtual Garage Manager
VGM WORKSHOP DIARY
The Workshop Diary is a web-based diary which enables online booking. It allows you to keep track of your workload and offers features including automatic MOT and service reminders, a full SMS marketing suite, searchable vehicle and customer database, and allows unlimited users.
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ONLINE BOOKING
Online bookings can be made through our website from a computer or any smartphone or tablet and will instantly appear in the workshop diary. You can also choose which slots are visible online and create different prices for different times, different prices for trade customers and whether or not certain slots are bookable online.
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AUTOMATED SMS REMINDERS
One of the most exciting features is Automated SMS and email reminders which can be sent either automatically or manually and which offer a high degree of customization. You can customize the actual message, how close to the due service or MOT you wish to send the message e.g. 2 weeks before and you can customize when the message is resent e.g. every 12 months for an MOT.
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SMS MARKETING
You can also message your customers as and when you want, for example to create SMS and email marketing campaigns to focus on new services, special offers or during your quieter periods to help generate business.
For example, last summer a client sent an SMS to customers with a special offer for an air-conditioning recharge – this generated many bookings for a relatively low SMS cost.
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RECORD KEEPING
Keep accurate records of bookings, customers and their vehicles, and search through the records with the incredibly fast search functionality.
In addition, you can generate reports in PDF format for printing and filter by a wide range of variables including customer, vehicle make, MOT test type and payment status.
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JOB SHEETS AND INVOICING
To further enhance Virtual Garage Manager we will be launching a new feature by summer 2013 which will allow you to raise invoices and do your core accounting functionality. To be one of the first users of this new functionality please call us on 01179 428 678.
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HOW MUCH DOES IT COST?
Virtual Garage Manager has a setup fee of £200 followed by a monthly cost of £45 (minimum 12 months). We offer a variety of discounts for multibranch businesses and there is also a discount for our existing customers (please call for latest details).
HOW CAN I ADD THE BOOKING SYSTEM TO MY WEBSITE?
We’ll simply talk to your current website developers and send across the code necessary to add the booking system to your existing website. (it’s a link to a JavaScript file that goes onto the head of a page plus a few lines of html).
IS MY DATA SECURE
We host the database with Rackspace. who are number one when it comes to
hosting and security and work with companies such as Vodafone and Renault.
We also use a series of backups on secondary servers to make sure your data is safe. And you can rest assured we do not access any of the data you enter on to the
system, we just make sure its safe and secure.
OPTIONAL EXTRAS
The only other costs are for SMS Text Messages (from 7p per text message depending on quantity) and for VRM and Postcode Lookups (from 10p depending on quantity).